Shipping policy

Shipping Policy

Last Updated: July 25, 2026

At ALISHON, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Coverage

ALISHON currently delivers only within Pakistan. We do not offer international shipping at this time.

Order Processing

All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotional events, or periods of high order volume, processing times may be slightly longer.

Delivery Time

Once your order has been shipped, the estimated delivery time is:

3–7 business days depending on your city and courier service.

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Cash on Delivery (COD)

ALISHON currently offers Cash on Delivery (COD) for customers within Pakistan.

Please ensure that someone is available to receive the order and make the payment at the time of delivery.

Order Tracking

Once your order has been shipped, you may receive shipping updates or tracking information (where available) through SMS, email, or the courier service.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Public holidays
Courier service delays
Political or regional disruptions
Natural disasters or other unforeseen events

ALISHON is not responsible for delays caused by third-party courier services.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect address or phone number is provided, delivery may be delayed or unsuccessful. ALISHON is not responsible for orders that cannot be delivered due to incorrect information supplied by the customer.

Failed Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable, provides an incorrect address, or refuses to accept the package, the order may be cancelled. Future Cash on Delivery orders from customers with repeated failed deliveries may be refused.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of receiving your order. If possible, include clear photos of the package and the product so we can investigate and assist you promptly.